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Customer Charter Achievement

CUSTOMER CHARTER Providing online services without interference with the downtime of less than 5%. All questions submitted via the Ask The Experts services will be answered not exceeding 14 days during working hours.
JANUARY Providing online services without interference with the downtime of less than 5%. A total of 33 questions to Ask the Experts in January has been answered not more than 14 days during working hours
FEBRUARY Providing online services without interference with the downtime of less than 5%. A total of 38 questions to Ask the Experts in February have been answered not more than 14 days during working hours.
MARCH Providing online services without interference with the downtime of less than 5%. A total of 45questions to Ask the Experts in March has been answered not more than 14 days during working hours